The service
Print Catalyst provides document intake through WhatsApp and web portals, print configuration, previews, pricing, order queues, payment-status integration, and merchant printer workflow tools. The selected merchant supplies the physical printing service.
Customer responsibilities
You must provide accurate contact and configuration details, review the preview and price, and upload only content you own or are authorised to reproduce. You must not submit illegal, infringing, harmful, deceptive, or malicious content.
Merchant responsibilities
Merchants control their shop profile, prices, printers, availability, print quality, fulfilment, customer communication, and applicable taxes. Merchants must protect customer documents, use them only to fulfil orders, and comply with applicable consumer, privacy, payment, and intellectual-property laws.
Prices and payments
The final price is shown before confirmation and is based on the selected merchant’s rates, page count, colour mode, print style, paper, layout, and copies. Payments may be handled by third-party providers such as Razorpay or UPI applications and are also subject to their terms.
Previews and output
Preview rendering is intended to represent the selected paper and configuration. Physical output can still vary because of printer imageable areas, paper, ink or toner, calibration, colour profiles, and source-file properties. Customers should review the preview before confirmation.
Availability and changes
We may maintain, update, suspend, or discontinue features to protect security and reliability. Integrations such as WhatsApp, payment providers, cloud infrastructure, operating systems, and printer drivers are third-party services and may occasionally be unavailable.
Limitation and disputes
To the extent permitted by law, Print Catalyst is not responsible for indirect or consequential loss, unauthorised source content, or failures outside its reasonable control. Nothing in these terms limits rights that cannot legally be excluded. Please contact the merchant and then platform support so issues can be resolved promptly.