Print shop software questions, answered clearly
Print shop software questions answered clearly: learn about customer orders, printer setup, shop pricing, payments and upcoming services.
Common questions
Do customers need an app?
No extra app is needed for QR ordering. Customers open the shop’s ordering page in their browser. WhatsApp orders start in WhatsApp.
Can I use my existing printers?
The desktop app connects compatible installed printers. Supported paper sizes, trays, colour and two-sided printing depend on the printer and its driver. Ask us to review your setup.
Who sets the printing prices?
The merchant sets print rates and available services. Customers see the calculated total for their selected options before confirming an order.
Can I review orders before printing?
Yes. Keep manual review and release, or choose an automatic printing mode available in your plan and supported by your setup.
Can customers send more than one file?
Supported ordering flows can group multiple files in one order, with print choices stored for each document.
How do I choose a subscription?
Compare the current prices, limits and included printing modes on the pricing page. Choose the plan that matches your order volume and connected printers.
Is print delivery available?
Platform-managed delivery is coming soon. Current orders are collected from the selected shop unless the merchant offers a separate delivery arrangement.
Are white labelling, integrations and reselling available?
White labelling, additional platform integrations and the reseller programme are coming soon. Availability and commercial terms will be announced separately.