QR versus WhatsApp print orders: when to use each channel
Compare QR versus WhatsApp print orders: QR suits walk-in customers, while WhatsApp offers familiar remote sharing. Both channels can feed the same shop workflow.
| Situation | QR ordering | WhatsApp ordering |
|---|---|---|
| At the shop | Scan the counter QR and upload | Send to the shop’s connected number |
| Away from the shop | Use the shop’s ordering link | Share files in a familiar chat |
| Print choices | Choose in the ordering page | Follow the order link to choose |
QR at the counter
Customers scan and upload through their browser.
WhatsApp for remote orders
Regular customers send documents through a familiar chat.
Less manual handling
Let customers choose print options instead of sending separate instructions.
One order workspace
Use the same prices and connected printers for both channels.
Checklist
- Counter QR points to the correct shop
- WhatsApp number is the connected shop number
- Both ordering channels show the same shop rates
- Customer reviewed the print options before confirmation
Troubleshooting
Should I replace one channel with the other?
No. Use the channel that suits the customer. Both can use the same prices and shop workspace when enabled.
The QR page does not open. What should I check?
Check that the displayed code points to the correct shop and opens in a browser with an internet connection. Review the shop’s portal settings if it remains unavailable.